Drop shipping is available to premier stocking dealers on a limited basis. Philosophically, we believe that drop-shipping is a tool that stocking dealers can use to (1) offer a wider variety of low-volume bike-specific items that are impractical to stock, and (2) experiment with offering new product lines that they're not yet sure will sell to their customer niche. As such, we expect that dealers will stock the majority (at least 80%) of their annual business volume with us. We reserve the right to suspend or limit the availability of drop shipping to dealers that exceed this threshold, as it is not our intent to serve as an order fulfillment house for non-stocking, web-only businesses.
As such, a drop shipping fee of $9 applies per order. A packing slip will be included in the box containing a list of SKUs and quantities shipped. No pricing is included in the packing list.
If you provide us with your grayscale logo in digital format, we can add it to your drop-ship packing list. The logo will be scaled to fit within a space 3.23" wide x 0.85" tall, and must be received as a scalable AI vector file, scalable EPS vector file, or a JPG or GIF 969 pixels wide x 255 pixels tall at 300 dpi.
Shipping confirmations with tracking numbers will be automatically emailed to the dealer upon shipment of the goods. Dealers must provide all order status, purchase support, and billing information to their drop ship customer, as we will not communicate with your customer in any way. Returns of drop shipped goods must be routed to the dealer, not to Twisted Throttle. The dealer is responsible for shipping costs in both directions if a drop ship customer refuses a shipment or if the order is cancelled after shipment. Drop shipments will only be made within the country that the dealer resides in.
Contact your dealer representative for further details.