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Warranties and repairs

Buy with confidence. If you have a problem, we'll help you get back on the road fast.

We take pride in offering the highest quality powersports gear available, and we stand behind what we sell. While most resellers simply refer you to the manufacturer if you have a post-installation problem with an item, Twisted Throttle provides a 2 year replacement or repair warranty on every item we sell, regardless of whether the manufacturer warranty is shorter. If a product you purchased from us becomes damaged, we'll troubleshoot your problem and provide replacement parts (when available) or help you make a warranty claim to the manufacturer. Non-warranty damage to items you've purchased, if fixable, will be replaced or repaired at a fair rate.

How to file a warranty claim:

Fill out the form below to start a warranty claim

  • Include country code and area code

  • What is the order number that contains the item(s) you are returning?

  • Please provide as much detail as possible; this will allow us to process your claim quickly.

  • A picture is worth a 1,000 words. Sending photos helps us process your return faster! (Image files only, max file-size is 4MB)

  • This field is required to stop spam bots

* Required Fields

What is not covered:

Our warranty is limited to repair or replacement of the purchased item at our discretion. Our warranty does not cover damage caused by normal wear, abrasion, misuse, improper installation, accidents, alteration, disassembly of electronics, prolonged UV exposure, the natural breakdown of materials over long periods of time, or damage to original parts of the motorcycle related to crashes, improper installation, or improper use. Coverage is limited to the original purchaser of the item from Twisted Throttle and does not extend to used items purchased through 3rd parties (Craigslist, eBay, etc.). Warranties are limited to those expressly provided above. All other warranties, including implied warranties of merchantability and fitness for a particular purpose, are specifically excluded. Shipping charges to Twisted Throttle are the responsibility of the customer, Twisted Throttle will pay to ship the repaired or replaced item back to customers located within the US (excluding AK, HI, PR).

Policy effective 4/9/2018.

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